Privacy Policy

Personal Information: We may collect personal information that you provide to us, including but not limited to:

• Name, email address, phone number, and contact details
• Billing information and payment details
• Date of birth and nationality
• Passport or ID information (for check-in purposes)
• Travel itinerary and preferences
• Information regarding special requests or requirements

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on pages
• Referral sources
• Device information

We may use the information we collect for various purposes, including:

• Processing and confirming your reservations
• Processing payments and refunds
• Providing customer service and support
• Sending administrative information, updates, and promotional content
• Personalizing your experience and delivering content relevant to your interests
• Improving our website, services, and customer experience
• Complying with legal obligations
• Protecting against fraud and unauthorized transactions

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: With your consent, we may share your information with our business partners to offer certain products, services, or promotions.
• Legal Requirements: We may disclose your information where required by law or to protect our rights or the rights of others.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this Privacy Policy.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your payment information is processed through secure payment gateways that comply with PCI DSS standards to ensure the security of your transaction data.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at:

The Pearl Hotel
8721/1, Desh Bandhu Gupta Road
Pahar Ganj, New Delhi-110055
India
Email: hotelthepearl55@gmail.com
Phone: +91 7303885128